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Learn to say "sorry"

July 21 2006

We all make mistakes. Claims that we are trying to avoid mistakes, akin to a beautiful fairy tale. Nevertheless, an apology - it is not only a recognition of wrong actions, but also the realization that we have offended someone from the family, though not on purpose. First and foremost we need to consider it on their feelings.

When you next have to apologize, remember these simple rules.

1. Apologize to the victims, rather than before them.

How often do you hear the excuses that begin with an apology? Explaining the reasons for your actions does not mean that you are worried about the feelings of others - it just shows that you are concerned about themselves. Make sure that you do not want to draw attention on yourself.

2. Listen to the interlocutor, and make sure that you understand it correctly.

Listen to unpleasant things about yourself is never easy. However, if you want to make peace, necessarily need to know the views of another. Having ascertained the cause of discontent, make sure that you understand everything correctly.

3. Moral compensation.

If you hurt someone, it is important to somehow compensate for it. Express your apology actions. Try to do something unusual for the victim, for example, cook his favorite dish, help with the choice of TV shows or just give it more of his time.

4. Look for the true causes.

If you find that you regularly upsets someone, then look for the true cause in itself. Talk to each other about it and try to find some compromise situation.

Vasilyeva Camilla

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Васильева Камилла

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